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where to collect civil id in kuwait?

where to collect civil id in kuwait?

where to collect civil id in kuwait is among the questions that many people in Kuwait are confused about, as receiving the civil card there takes place through two different methods. The first one is traditional and can be done through the headquarters of the Public Authority for Civil Information, while the second one is modern and can be completed electronically, through which the beneficiary receives his civil card easily and safely.

where to collect civil id in kuwait

where to collect a civil id in kuwait in order to use it in various government transactions in Kuwait, it can be received through two basic means: going to the headquarters of the Public Authority for Civil Information or using the delivery service made available by PACI for the benefit of all citizens in Kuwait.

collect civil id from PACI South Surra

To receive the civil card from the main headquarters of the Public Authority for Civil Information, south of Surra, Kuwaiti citizens must book an appointment in advance by following the steps below:



  • Step 1: Go to the portal of the Public Authority for Civil Information “from here“.
  • Step 2: Click on the book’s pre-appointment icon on the home page.
  • Step 3: Enter the required login information on the Matta platform.
  • Step 4: Click on the service’s icon.
  • Step 5: Determine the services of the Public Authority for Civil Information.
  • Step 6: Determine the services from the desired sector.
  • Step 7: Click on the application icon for the card-receiving service.
  • Step 8: Determine the reservation date for receiving the civil card.
  • Step 9: Define appointment data, such as date and time.
  • Step 10: reservation confirmation.
  • Step 11: The user will receive the reservation barcode, which he must keep in order to hand it over to the receptionist on the specified date.

where to collect civil id in kuwait?



how to collect civil id from machine

How to receive the civil card from the device without any need to visit the headquarters of the Public Authority for Civil Information in South Surra in Kuwait can be completed by following the steps below:

  • Step 1: Go to the PASI office to collect the civil card.
  • Step 2: Insert the old civil card into the slot designated for it in the smart card receiving machine.
  • Step 3: Wait a bit until the card is processed.
  • Step 4: Receipt of the card from the “Receive the Card” slot located at the bottom left of the machine.

where to collect civil id in kuwait?

read about: how to get kuwait civil id online?

collect civil id through the delivery service Paci

The Public Authority for Civil Information (PACI) allows all Kuwaiti citizens to have a civil card home delivery service for two Kuwaiti dinars to save their effort, money, and time, as this service is activated in Kuwait by applying the steps below:

  • Step 1: Go to the home civil card delivery service “from here“.
  • Step 2: Agree to the terms and conditions specified for activating the service.
  • Step 3: Click on the Start Service icon.
  • Step 4: Write down the required data, such as the phone number, the civil number, etc.
  • Step 5: Click on the payment icon.
  • Step 6: Writing credit card information
  • Step 7: Complete the payment process via the k-net channel.

civil id status

Inquiring about the civil id status in kuwait is an electronic service provided by the public authority for civil information through its official portal to enable citizens  and residents to check the validity of their civil cards, by applying the steps below: 

  • Step 1: navigate to the official website of the Public Authority for Civil Information “from here”.
  • Step 2: click on the e-services option. 
  • Step 3:Click on the card status from the suggested site services.
  • Step 4: Enter the civil number.
  • Step 5:Click on the “inquiring” icon.
  • Step 6: The official website shows the status of the civil card.

collect civil id through the delivery service Paci

read about: civil id status kuwait www.paci.gov.kw civil id

PACI timing to collect Civil ID 2023

Kuwaiti citizens and residents can visit the headquarters of the Public Authority for Civil Information (PACI) located in South Surra to receive their civil cards at the following times:

  • Morning period: from 9:00 a.m. to 1:00 p.m.
  • Evening shift: from 3:00 a.m. to 7:00 p.m.

www.paci.gov.kw civil id

Kuwaiti people can inquire about the status of their civil cards via the following link: www.paci.gov.kw civil id, which takes them directly to the official portal of the Public Authority for Civil Information to benefit from a range of services related to the civil card, such as renewing it or inquiring about how to receive it and other useful electronic services.

Collecting a civil id in kuwait what you need to know

Here are the most important ideas you have to look at about “where to collect civil id in Kuwait?”:

PACI Branches

Collect your Civil ID from any Public Authority for Civil Information (PACI) branch located in major cities, including Kuwait City, Hawalli, Farwaniya, Jahra, and Ahmadi.

  Operating Hours:

PACI branches typically operate from 8:00 am to 1:00 pm on working days.

  Cooperative Society Outlets

If visiting a PACI branch is challenging, you can also collect your Civil ID from Cooperative Society outlets, though it’s essential to check their varying operating hours.

  Mobile Civil ID Collection Unit

PACI operates a mobile unit that visits different locations, including residential areas, malls, and parks. Check the schedule on the PACI website for the nearest outreach.

  Appointment Booking

Before collecting your Civil ID, book an appointment online through the PACI website or by calling their helpline.

  Document Submission

On the scheduled day, visit the designated location, submit the necessary documents, and undergo the verification process.

  Verification Process

Officers will verify your details, take your photograph and fingerprints.

  Review and Confirmation

Confirm the details on your Civil ID. If any errors are found, inform the officer immediately.

  ID Collection

Once verified, collect your Civil ID, which serves as a crucial form of identification in Kuwait.

In conclusion, where to collect civil id in kuwait is to either receive it from the headquarters of the Public Authority for Civil Information or use the delivery service made available by PACI.

Frequently Asked Questions

What is the typical duration required to acquire a Civil ID?
Usually, renewing a Civil ID entails a processing and preparation period of approximately 7 to 10 business days, with the option to monitor your application’s progress on the PACI website or mobile app.
How can I obtain a new Civil ID using the machine?
To obtain your new Civil ID card, first, obtain your machine number through the PACI Civil ID status, then visit the PACI office, insert your old Civil ID into the smart card machine, wait for processing, and finally, retrieve the new card from the designated slot.

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